Noticias de la Industria Automotriz!
Lexus Ranks Number One in J.D. Power and Associates Customer Retention StudySM
TORRANCE, Calif., Dec- 2005 – Lexus ranked number one in the J.D. Power and Associates 2005 Customer Retention StudySM. Results released yesterday showed Lexus gaining 3.5 percentage points from 2004 to take the lead in 2005 by retaining 63.0 percent of its customers. The industry average was 49.6 percent. The study measures the percentage of new-vehicle buyers and lessees who replace a vehicle that was previously purchased new with a new vehicle from the same nameplate.
According to J.D. Power, vehicle quality and customer service experiences are key factors in influencing customer retention. “At Lexus, we strive to provide our customers with great products and a superb ownership experience,” said Bob Carter, Lexus group vice president and general manager. “We respect our customers and their time which we believe leads to a better ownership experience and helps us cultivate brand loyalty.”
Camry Toyota 2006
ALL-NEW SIXTH-GENERATION TOYOTA CAMRY
MAKES IT’S DEBUT AT THE AMERICAN INTERNATIONAL AUTO SHOW CALIF.
Toyota Motor Sales (TMS), U.S.A., Inc. will stage the world premier of the all-new 2007 Camry mid-size sedan and the much-anticipated Camry Hybrid at a press conference at the 2006 North American International Auto Show in Detroit.
The Toyota Camry has been the best-selling car in America for seven of the past eight years. The completely restyled and reengineered Camry will feature significantly improved performance and new level of comfort and refinement.
Toyota extends its hybrid leadership by making its exclusive Hybrid Synergy Drive available in the 2007 Camry. The Camry Hybrid will deliver the highest level of Camry performance ever achieved in both fuel efficiency and low emissions and also achieve impressive power.
The press conference will be held on Monday, January 9 at 1:20 PM in the Riverview Ballroom in COBO Center and simulcast live to the Toyota display area at the show. A video clip of the press conference will be available for viewing following the event on the Toyota.com website.
